Returns & Exchanges

At The Antiqued Mirror Company, we stand behind the craftsmanship of our artisanal mirrors and offer a 30-day return window for items in their original, undamaged condition. We ensure a seamless process to help you find the perfect reflection for your home.

Return Process

  • 1.
    Initiate Your Request

    Contact our concierge team within 30 days of delivery with your order number and a brief reason for the return to receive a Return Authorization (RA) number.

  • 2.
    Secure Packaging

    Carefully repack your mirror in its original protective timber crates or heavy-duty cardboard to prevent breakage during transit, as mirrors are highly fragile.

  • 3.
    Arranging Collection

    Once your return is authorized, we will schedule a specialized white-glove courier to collect the item from your residence, ensuring it is handled with appropriate care.

  • 4.
    Inspection and Refund

    Upon receipt at our workshop, our artisans will inspect the piece for integrity, and your refund will be processed to your original payment method within 7-10 business days.