Returns & Exchanges
At The Antiqued Mirror Company, we stand behind the craftsmanship of our artisanal mirrors and offer a 30-day return window for items in their original, undamaged condition. We ensure a seamless process to help you find the perfect reflection for your home.
Return Process
- 1.Initiate Your Request
Contact our concierge team within 30 days of delivery with your order number and a brief reason for the return to receive a Return Authorization (RA) number.
- 2.Secure Packaging
Carefully repack your mirror in its original protective timber crates or heavy-duty cardboard to prevent breakage during transit, as mirrors are highly fragile.
- 3.Arranging Collection
Once your return is authorized, we will schedule a specialized white-glove courier to collect the item from your residence, ensuring it is handled with appropriate care.
- 4.Inspection and Refund
Upon receipt at our workshop, our artisans will inspect the piece for integrity, and your refund will be processed to your original payment method within 7-10 business days.