Frequently Asked Questions
Everything you need to know about our handcrafted vintage-inspired mirrors.
How do you ensure mirrors arrive without breaking?
We use specialized, double-walled reinforced packaging and high-density foam molding for every order. Each shipment is fully insured, and we partner with fragile-freight specialists to ensure your mirror arrives in perfect condition.
Are the 'antique' spots on the glass actual damage?
No, the foxing and antiquing effects are artistically applied by hand using silvering techniques. This creates a timeless, vintage aesthetic while maintaining the structural integrity and smoothness of the glass surface.
Can I request a custom size for my space?
Absolutely. We specialize in bespoke dimensions. Simply contact our design team with your requirements, and we will provide a quote and estimated lead time for your custom handcrafted piece.
What is your return policy for fragile items?
We offer a 30-day return window. If your mirror arrives damaged, please take photos immediately and contact us within 48 hours for a complimentary replacement or full refund. For change-of-mind returns, the customer is responsible for secure return shipping.
How do I properly clean and maintain an antiqued mirror?
We recommend using a soft, lint-free microfiber cloth dampened with a small amount of water or a vinegar-based solution. Avoid harsh chemical sprays or abrasive scrubbers, as these can damage the hand-finished frame or the silvering.
Do you offer international shipping?
Yes, we ship our antiqued mirrors worldwide. International shipping rates and delivery times vary by country and are calculated at checkout. Please note that customers are responsible for any local customs duties or taxes.